Basic IT fundamental discussion and solutions
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For computer:
1. Go to your inbox
2. Open the chat you wish to change the name of
3. Scroll over the title
4. You will see a plus sign and a pencil (it may be hidden behind people's names)
5. Click the pencil
6. This will open a bubble containing a space to edit the title, and a chance to upload a conversation picture
7. Erase the title currently highlighted in blue, in the edit title section.
8. Create your own title
9. Click save
10. You now have a new name for your group ;)
Android OS is very flexible when it comes to customisation and applications, but there are things that can annoy you sometimes when the device freezes, lags or suddenly stops. Being more knowledgeable of the OS, the device and common issues will help owners troubleshoot any Android device
1. Occasional Lags and Freezes
... 1. I cannot login to my computer.
Solution: Check to ensure that CAPS LOCK is turned off. Check to ensure that the all cables are plugged in properly. Reboot your computer and retry logging in.
2. I will be on vacation or away from my office, and I would like to setup my email to send an automatic response to people who send me email.
Solution: Vacation Messages help page.
3. I would like to setup my email to forward email to my personal or home email account.
Solution: E-mail Forwarding with WebMail.
4. My computer is acting strangely and applications keep crashing.
Solution: Between 60 and 80% of all unusual computer problems are solved by rebooting your computer. Please reboot your computer, and if the problem persists, use the IT Service Request form to report the problem. Please be sure to include in your description the error message(s) you have received.
One of our customers was receiving bounce back message stating that “Domain size limit exceeded” while trying to send/receive emails from his domain. This usually happens under below circumstances:
On our smartermail mail server, maximum domain size limit is set to 1024 MB. Users can store up to 1 GB emails for their email accounts on our mail server. It users domain exceeds this limit then he/she will start receiving “Domain size limit exceeded” message while send/receive emails.
I would personally advise to do a practice configuring email accounts in one of the email clients such as outlook express, MS Outlook, Thunderbird etc. It will allow downloading emails from our mail server to users local machine. In email client, you will get two options.
1. Leave a copy of message on mail server. (By selecting this option you can download email to your local machine as well as putting their copies on our mail server.)
2. Remove from server after x number of days. (Using this option you can remove your emails from our mail server after x number of days. For example, if you select 5 days then downloaded emails will be removed from our server after 5 days.)